Terms & Conditions | SHIFT Wellness

Terms & Conditions

Effective Date: August 20, 2026
Last Updated: August 20, 2026

Welcome to Nash Infusions LLC.

These Terms & Conditions (“Terms”) govern your access to and use of https://shiftwellnesscapecoral.com/, including its webpages, forms, scheduling tools, chat features, communications, and other online services operated by or on behalf of Nash Infusions LLC (“we,” “us,” or “our”).

By accessing or using our website, submitting information through the website, scheduling an appointment, or otherwise

interacting with our online services, you agree to these Terms.

If you do not agree with these Terms, please do not use the website.

1. About These Terms

These Terms apply to the website and communications provided by:

Nash Infusions LLC
2612 Santa Barbara Blvd Suite 16, Cape Coral FL 33914
(239) 940-3630
[email protected]
https://shiftwellnesscapecoral.com/

These Terms govern website use and communications only.

They do not replace or modify any separate patient agreements, informed consent documents, financial policies, treatment agreements, HIPAA Notice of Privacy Practices, telehealth agreements, or other clinical documents that may apply to healthcare services provided by Nash Infusions LLC.

If there is a conflict between these Terms and a separate agreement specifically governing clinical care or treatment, the terms of that separate agreement will control with respect to that clinical care or treatment.

2. Eligibility

This website is intended for individuals who are at least 18 years of age.

By using the website, you represent that you are at least 18 years old and have the legal capacity to agree to these Terms.

The fact that the website is intended for adults does not necessarily prevent Nash Infusions LLC from providing services to minors when permitted by applicable law and appropriate consent has been obtained from a parent, guardian, or other legally authorized person.

3. Website Information Is Not Medical Advice

Information available through this website is provided for general informational, educational, scheduling, and communication purposes.

Unless expressly provided to you by a qualified healthcare professional as part of an established professional relationship, information appearing on the website does not constitute:

- Medical advice

- A medical diagnosis

- A treatment recommendation

- A prescription

- Emergency medical guidance

A substitute for consultation with a qualified healthcare professional

You should not delay or disregard professional medical advice because of information appearing on this website.

Individual health conditions and treatment needs vary. No website content can account for every individual's medical history, circumstances, risks, or treatment needs.

4. No Provider-Patient Relationship Created by Website Use

Visiting this website, submitting a form, communicating through chat, sending a text message, sending an email, or requesting an appointment does not by itself establish a healthcare provider-patient relationship.

A provider-patient relationship may be established only through the appropriate clinical process determined by Nash Infusions LLC and the applicable healthcare professional.

Submission of an appointment request does not guarantee that an appointment, treatment, prescription, procedure, or other

service will be provided.

5. Medical Emergencies

The website, website chat, email, text messaging, online forms, and other digital communication methods should not be used for medical emergencies.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.

Do not rely on a response from Nash Infusions LLC through a website form, email, SMS, chat, social media message, or other non-

emergency communication channel for urgent medical care.

6. Website Use

You may use this website only for lawful purposes.

You agree not to:

- Use the website in violation of applicable law

- Attempt to gain unauthorized access to systems or accounts

- Interfere with website security or functionality

- Introduce viruses, malware, malicious code, or harmful technology

- Attempt to scrape, harvest, or collect information without authorization

- Misrepresent your identity

- Submit fraudulent, misleading, or unlawful information

- Impersonate another person

- Use automated tools in a manner that disrupts or burdens the websiteAttempt to reverse engineer, bypass, or circumvent website protections

- Use website content in violation of intellectual property rights

- Use our communication systems to transmit abusive, threatening, fraudulent, or unlawful material

We may restrict or terminate access to the website if we reasonably believe these Terms have been violated.

7. Accuracy of Information You Provide

You agree that information you provide through the website will be accurate and complete to the best of your knowledge.

This may include:

- Contact information

- Appointment information

- Form responses

- Communication preferences

- Payment or billing information

- Other information requested through our website

You are responsible for updating information if it changes.

Providing incorrect contact information may prevent us from delivering appointment confirmations, reminders, requested information, or other communications.

8. Appointment Requests and Scheduling

Our website may allow you to request or schedule appointments.

An online submission does not necessarily guarantee appointment availability.

Appointments may be subject to:

- Provider availability

- Eligibility requirements

- Confirmation by Nash Infusions LLC

- Completion of required intake documentation

- Clinical appropriateness

- Applicable laws and regulations

- Separate scheduling, cancellation, or financial policies

We reserve the right to reschedule, decline, or cancel an appointment request when reasonably necessary.

Any cancellation, rescheduling, deposit, no-show, or payment requirements applicable to clinical appointments may be governed by separate policies provided by Nash Infusions LLC.

9. Electronic Communications

By interacting with the website or providing your contact information, you acknowledge that certain communications may be delivered electronically.

These may include communications through:

- Email

- SMS or MMS

- Telephone

- Website chat

- Online forms

- Appointment systems

Electronic communications may include appointment-related information, requested information, service notices, administrative communications, and other communications permitted by law.

Marketing communications are subject to separate consent requirements where applicable.

10. SMS and Text Messaging Terms

Nash Infusions LLC may offer SMS or MMS messaging programs.

Text messaging may include separate non-marketing and marketing communication programs depending on the consent you provide.

Non-Marketing Messages

If you consent to non-marketing text messages, you may receive messages concerning matters such as:

- Appointment confirmations

- Appointment reminders

- Scheduling

- Rescheduling

- Requested information

- Customer service

- Service-related notifications

- Administrative communications

Marketing Messages

If you separately consent to marketing text messages, you may receive communications concerning matters such as:

- Special offers

- Promotions

- Service updates

- Educational information

- Announcements

- Marketing communications from Nash Infusions LLC

Consent to receive marketing SMS messages is not a condition of purchasing goods or services from Nash Infusions LLC.

Providing your telephone number alone does not necessarily constitute consent to receive marketing messages.

Where required, marketing and non-marketing SMS consent will be obtained separately.

Message Frequency

Message frequency may vary depending on your interactions with Nash Infusions LLC, appointments, requests, and the messaging programs to which you have subscribed.

Message and Data Rates

Message and data rates may apply to messages sent by Nash Infusions LLC and messages you send to us.

Your wireless provider's messaging and data terms apply.

If you have questions regarding your text or data plan, contact your wireless carrier.

How to Opt Out

You can cancel SMS messaging at any time.

Reply STOP to a message from Nash Infusions LLC.

After you send STOP, we may send you a final SMS confirming that you have been unsubscribed.

After that confirmation, you will no longer receive messages covered by that opt-out unless you subsequently opt in again.

If you wish to rejoin the messaging program after opting out, you may sign up again through an available opt-in method and messaging may resume based on your new consent.

Help

If you experience problems with our messaging program, reply HELP for assistance.

You may also contact us directly:

Phone: (239) 940-3630
Email: [email protected]

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS or MMS messages depends on services provided by mobile carriers and other communications providers outside our control.

Supported Carriers and Delivery

Messaging availability may vary by wireless carrier, device, geographic location, and service plan.

We do not guarantee that every SMS or MMS message will be received or delivered within a particular time.

SMS Privacy

Your participation in our messaging programs is also governed by our Privacy Policy.

Please review the Privacy Policy at:

https://shiftwellnesscapecoral.com//privacy

Our Privacy Policy explains how personal information and mobile messaging consent information are handled.

11. Email Communications

If you consent to or otherwise lawfully receive email communications from Nash Infusions LLC, those communications may include:

- Appointment-related communications

- Requested information

- Administrative messages

- Educational information

- Service updates

- Marketing communications where permitted

- Marketing emails generally include an unsubscribe mechanism.

Unsubscribing from marketing emails does not necessarily prevent us from sending transactional, appointment-related, service-related, legal, or other non-marketing communications.

12. Automated Communications and Artificial Intelligence

We may use automation or artificial intelligence-assisted technologies to support website and communication functions.

These may include:

- Website chat

- Responding to inquiries

- Scheduling assistance

- Appointment reminders

- Communication routing

- Administrative support

- Customer service

- Information summaries

- Follow-up communications

Automated systems may occasionally provide incomplete, incorrect, delayed, or misunderstood responses.

Do not rely on automated communications for emergency medical situations, diagnosis, treatment decisions, or other circumstances requiring professional medical judgment.

Use of an automated communication system does not itself establish a provider-patient relationship.

13. Call Recording and Monitoring

Telephone calls may be recorded or monitored for purposes such as:

- Quality assurance

- Training

- Documentation

- Customer service

- Security

- Regulatory compliance

Where applicable law requires notice or consent before recording a communication, we will seek to provide such notice or obtain such consent as required.

14. Privacy

Your use of the website is subject to our Privacy Policy.

Our Privacy Policy describes how we collect, use, disclose, maintain, and protect information obtained through the website and related interactions.

You can review it at:

https://shiftwellnesscapecoral.com//privacy

If Nash Infusions LLC is subject to HIPAA with respect to particular Protected Health Information, additional privacy rights and

obligations may apply.

Where legally required, those practices may be described in a separate HIPAA Notice of Privacy Practices.

15. Sensitive Information

General website forms, email, ordinary SMS messaging, social media messaging, and website chat may not always be appropriate for transmitting highly sensitive health information.

Unless a communication channel is specifically designated for sensitive health information, avoid transmitting unnecessary medical or health information through general-purpose communication channels.

Where Nash Infusions LLC provides a designated secure communication method, you should use that method for sensitive information.

16. Third-Party Services

Our website may use or link to services provided by third parties.

These may include:

- Payment processors

- Scheduling platforms

- Maps

- Social media platforms

- Analytics providers

- Advertising platforms

- Communication providers

- Website hosting providers

- Other technology services

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for the content, availability, security, or privacy practices of independently operated third-party websites or services.

A link to a third-party service does not necessarily constitute an endorsement.

17. Payments

If payment functionality is available through the website, transactions may be processed by third-party payment processors.

Payment processing may therefore also be subject to the payment processor's applicable terms.

Any specific refund, deposit, financing, cancellation, subscription, membership, or treatment-payment policies are separate from these website Terms unless expressly incorporated into them.

18. Intellectual Property

Unless otherwise stated, website content made available by Nash Infusions LLC, including text, graphics, branding, logos, design elements, photographs, videos, software, and other materials, is owned by or licensed to Nash Infusions LLC and is protected by applicable intellectual property laws.

You may use the website for your personal, non-commercial use.

You may not, without authorization:

- Reproduce substantial portions of the website

- Republish website materials

- Sell or commercially exploit website materials

- Modify protected content

- Remove copyright, trademark, or proprietary notices

- Use our trademarks or branding in a misleading manner

Nothing in these Terms grants you ownership of intellectual property belonging to Nash Infusions LLC or another party.

19. User Submissions

If you voluntarily submit reviews, testimonials, feedback, suggestions, comments, or other non-confidential content to us, you represent that you have the right to provide that content.

You may not submit content that:

- Violates another person's rights

- Contains unlawful material

- Is knowingly false or misleading

- Contains malicious code

- Is defamatory or threatening

- Violates applicable privacy laws

Any use of patient testimonials, images, treatment information, or other health-related information by Nash Infusions LLC remains subject to applicable authorization and privacy requirements.

20. Website Availability

We attempt to maintain website availability but do not guarantee uninterrupted access.

The website may occasionally be unavailable due to:

- Maintenance

- Technical problems

- Service-provider outages

- Security events

- Network issues

- Updates

- Circumstances outside our control

We may modify, suspend, discontinue, or update any portion of the website without guaranteeing continued availability of a particular feature.

21. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its general informational content are provided on an “as is” and

“as available” basis.

We do not guarantee that:

- The website will always be available

- The website will be error-free

- Every piece of information will always be complete or current

- Website communications will always be delivered

- Website functionality will meet every user's particular needs

Nothing in this section limits warranties or obligations that cannot lawfully be excluded.

22. Limitation of Liability

To the fullest extent permitted by applicable law, Nash Infusions LLC and its owners, affiliates, officers, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising solely from your use of, or inability to use, the website.

This limitation does not exclude liability that cannot legally be excluded or limited.

These website Terms do not attempt to waive or limit rights or remedies that may apply separately to professional healthcare services under applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nash Infusions LLC and its owners, officers, employees, contractors, and affiliates from claims, liabilities, losses, or expenses resulting from:

- Your unlawful use of the website

- Your material violation of these Terms

- Content you submit in violation of another person's rights

- Fraudulent or malicious activity conducted through your use of the website

This provision does not apply where prohibited by law.

24. Governing Law

These Terms will be governed by the laws applicable in the state in which Nash Infusions LLC principally operates, without regard to conflict-of-law principles, except where federal law or another mandatory law controls.

Nothing in these Terms prevents a consumer from exercising rights that cannot lawfully be waived under applicable state or federal law.

25. Severability

If a provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

26. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

27. Changes to These Terms

We may update these Terms periodically to reflect changes in:

- Our website

- Communications

- Technology

- Business practices

- Legal or regulatory requirements

When we update these Terms, we will revise the “Last Updated” date at the top of this page.

Changes become effective when posted unless otherwise stated or required by law.

28. Contact Information